Privacy Policy
About this Privacy Policy
Jacqui Sive International Limited, trading as Jacqui Sive (“Company”, “we”, “us”, “our”, “party”), takes privacy obligations seriously. We comply with the Privacy Act 2020 when dealing with personal information. Personal information is information about an identifiable natural person (“Personal Information”).
This Privacy Policy explains how we will collect, use and disclose your Personal Information, and how you can exercise your rights in relation to your Personal Information.
This Privacy Policy is to be read in conjunction with our associated Terms and Conditions (“Legal Terms”).
This Privacy Policy applies across all our websites/platforms and any other products or Services (as defined in the Legal Terms) we may offer. Please review the following policy to learn about our privacy policies.
Personal Information
By providing us with your Personal Information, you consent to the collection, use and disclosure of that information as described in this Privacy Policy.
Types of Information
The types of Personal Information we may collect about you includes, but is not limited to your:
a) Name.
b) Contact details, such as your email address, phone number, residential address and postal address.
c) Date of Birth.
d) Sex and/or Gender.
e) Photos and/or image in any video footage.
f) Billing information.
g) Financial Information.
h) Computer/network Internet Protocol (IP) address.
i) Identification information, such as your driver’s license or passport.
j) Information relevant to your business.
k) Personal opinions, results, testimonials, or feedback you provide.
l) Other data collected that could directly or indirectly identify you.
m) Any other information as you may wish to input through this website.
Submissions and Contributions (as defined in the Legal Terms)
The information that you post on https://www.jacquisive.com (“the Site”), may be viewed by other users of the Site. Please be aware that any personally identifiable information you provide in your Contributions can be viewed and used by other users of the Site. We take no responsibility for any information submitted in your Contributions. Further requirements in relation to Submissions and Contributions are set in the Legal Terms.
Other Information
We will have access to and may use other information, such as the number of users, traffic patterns, and demand for our Services, to monitor server performance and other internal purposes. We may also collect information about all system interactions with users while they are logged in. This information is owned by us and may be used to verify actions taken by a user or to better understand the behaviour of users in order to improve the Site.
Who we collect your Personal Information from
We collect your Personal Information directly from you, where this is possible and practicable. We may also collect your Personal Information:
a) from someone else, where you have authorised this;
b) from publicly-available sources;
c) automatically, when you visit or use the Site. Some of this information may be collected using cookies (text files saved on your device) and similar tracking technologies.
Use of your Personal Information
We collect and use your Personal Information to operate the Site and deliver the Services you have requested. We may also collect your information for the following purposes:
a) to deliver our Services to you;
b) to facilitate communication with you;
c) to verify your identity;
d) to assist in providing better Services to you by tailoring the Services to meet your needs;
e) to monitor suspicious or fraudulent activity;
f) to undertake credit checks of you (if necessary);
g) for the purpose of facilitating/enforcing payment;
h) to provide relevant marketing and advertising;
i) to improve our Services based on your feedback;
j) to provide you access to the products and/or Services you request;
k) to respond to comments and/or questions;
l) to publish articles that provide information to site users;
m) to publish testimonials and/or reviews using your name;
n) to allow us to run our business and perform administrative and operational tasks;
o) to protect and/or enforce our legitimate business interests and legal rights, including defending any claim and compliance with regulatory and audit functions; and
p) for any other purpose authorised by you or by the Privacy Act 2020.
If you do not provide us with some of the Personal Information we request, we may be unable to provide you with the Services you have requested.
Who we share your Personal Information with
There may be times where we need to share your Personal Information with third parties. We will only disclose your Personal Information to:
(a) third party payment providers;
(b) third party accounting service providers;
(c) third party website and IT service providers;
(d) third party credit reference agencies;
(e) third party debt collection agencies;
(f) third party marketing providers;
(g) any other third party contractors and suppliers to enable them to provide services and products to us in relation to the running of the Site and business;
(h) Actual or potential buyers (and its agents and advisors) in connection with an actual or proposed purchase, merger, or acquisition of any part of our business;
(i) Regulators, law enforcement bodies, government agencies, dispute resolution providers, or other third parties where we consider it is necessary to comply with applicable laws or regulations, or to exercise or defend our legal rights;
(j) Other people, where authorised by you.
We may share your Personal Information with third parties based outside of New Zealand. This means your Personal Information may be processed in an overseas country which does not provide the same level of protection to Personal Information as in New Zealand.
Information collected through the Site that does not identify users (cleansed/anonymous information) is owned by us and may be disclosed by us. We may share aggregated demographic information about our user base with our affiliates, partners, and advertisers.
The Consequences of Withdrawing or Refusing Consent
If you refuse or withdraw your consent for such disclosure we may not be able to provide you or continue to provide you with certain Services or information.
How we Keep your Personal Information Secure
The security of your Personal Information is important to us. We attempt to protect your Personal Information with safeguards and security measures.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or unauthorised alteration of your Personal Information. However, we cannot guarantee the privacy or confidentiality of your Personal Information. We may store your information in networked or electronic storage.
Links to Other Sites
The Site may contain links to a variety of advertising and third party website sources. Some of these links may request or record information from users or use cookies or other methods to collect information from you. We are not responsible for the privacy practices or the content of such websites.
How long we keep your Personal Information
We will keep your Personal Information for as long as we have a legal or business need to retain it. After the end of this period, we will delete or anonymise your Personal Information. This means we may continue to retain such data even after you deactivate your account and/or cease to use any particular Services.
Information Security
We implement security measures to help protect against unauthorised access to or unauthorised alteration, disclosure, or destruction of data. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly, we cannot guarantee or warrant the security of any data you transmit to us, or which we hold.
Your Rights to Your Personal Information
Subject to certain grounds for refusal set out in the Privacy Act 2020, you have the right to:
a) be provided full information about your Personal Information that we hold;
b) require that we correct any incorrect information we hold about you;
c) ask that we delete or destroy your Personal Information;
d) ask that we restrict the use of your Personal Information;
e) object to the use of your Personal Information by us; and
f) receive your Personal Information in a structured and commonly used. Please note that certain conditions may apply to the exercise of these rights. Any request must be submitted to us in writing (refer to the contact information at the bottom of this document). We may impose a charge for complying with your request for access to or correction of your Personal Information.
We will respond to your request, where required by law, within 20 working days from the date your request is received. We will inform you if this timeframe is not achievable and extend this timeframe as permitted by applicable law. Subject to applicable law, we may charge a fee to cover the costs of meeting your request.
Erasure of Information
If you decide that you want us to erase certain data which we may have collected, you may contact us (refer to the contact information at the bottom of this document) and submit an explicit request as to what data you would like deleted. We will then take steps to permanently delete this data from our servers. Please note that in some instances, data may not be able to be permanently deleted. In such instances, we will attempt to delete all data that has been requested to be deleted.
Rejection of Requests
If we do not agree to provide you with access to, or to amend or erase, your Personal Information as requested or otherwise meet your requests, we will notify you accordingly. Where appropriate, we will provide you with the reason(s) for our decision and the mechanisms available to complain about the refusal.
If the rejection relates to a request to change your Personal Information you may make a statement about the requested change and we will attach this to your record. In some circumstances, and subject to legal obligations to the contrary, we may not be in a position to grant access or otherwise meet your requests with respect to your Personal Information.
Opting-in and Opting-out
If our intended collection, use or disclosure of your Personal Information is outside the terms set out in this Privacy Policy we will give you the option to opt-out and not receive certain Services or participate in certain interactive areas.
You can withdraw your consent or object to the further processing of your Personal Information in certain circumstances. If we refuse any request you make in relation to this right, we will write to you to explain why and how you can make a complaint about our decision. The withdrawal of your consent will not affect processing of your information that you had previously consented to.
If you decide that you do not wish to receive marketing offers for products and Services, you may withdraw or refuse your consent at any time by contacting us. Your request will be processed but may not be in time to remove you from communications already in progress. Please note that even if you have opted out of receiving marketing communications, we may still contact you for the purposes of administering your account.
Business Transitions
If the ownership, in part or entirety of Jacqui Sive International Limited or the Site changes, your user information may be transferred to the new owner so that the Site can continue operations. In this event, your information will remain subject to this Privacy Policy.
Users Outside New Zealand
The information we collect may be processed in and transferred between your location and New Zealand. New Zealand may not have equivalent information protection laws to those in force in your location, and vice versa.
Changes in Privacy Policy
We may occasionally make changes to our Privacy Policy, or alter functionality of the Site. We encourage you to review the policy regularly for the latest information on our privacy practices.
Questions
Your privacy is important to us. If you have any questions please write to us. We attempt to respond in a reasonable time to questions and concerns about our Privacy Policy and procedures. In most cases, an issue can be resolved simply by telling us about it and discussing any issues, please contact us at your convenience using the contact information below.
Contact Information
For any questions or concerns, please contact us at:
Jacqui Sive International Limited
41 John Street, Stokes Valley, Lower Hutt 5019, New Zealand
Phone: (+64)225018302
Modifications
We reserve the right to modify or supplement this Privacy Policy at any time, without prior notice, you agree to be bound by such modifications and or supplements.
Last updated: February 2024
